Privacy Policy

1. Introduction

The protection of private and confidential information is fundamental to Procurement Australasia Ltd ACN 058 335 363 (trading as ‘YUME Procurement’) and its related bodies corporate (collectively, “YUME Procurement”, “our”, “us” or “we”).

YUME Procurement is committed to safeguarding personal information it holds and to doing so in accordance with this policy (“Privacy Policy”), which reflects the requirements of the Australian Privacy Principles of the Privacy Act 1988 (Cth) (“Act”). In this Privacy Policy, “personal information” and “sensitive information” has the same meaning as defined in the Act.

This statement sets out YUME Procurement’s policy relating to the collection, storage, access and use of personal information, including for all sites that form part of the network of YUME Procurement’s digital sites (collectively described as “Website” in this Privacy Policy). To find out more about these sites, please visit https://www.yumefood.com.au.

2. Your consent

By your use of our products or services (including the Website) or providing your personal information or another person’s personal information, you accept this Privacy Policy and consent to the collection, storage, management, use and disclosure of your personal information in accordance with this Privacy Policy and as otherwise permitted under the Act.

3. How does YUME Procurement collect personal information?

We may collect personal information in a number of ways.

If it is reasonable and practical to do so, we will collect personal information directly from you. This may take place in a number of ways, such as:

· by your use of our products or services (including the Website, by which we collect personal information in ways including those set out below

· when you contact us by email, phone or via our Website; and

· when you register to attend events such as conferences, workshops and briefings;

We may also collect personal information from third parties such as your representatives or publicly available sources of information, as reasonably necessary for the purposes relating to providing our services to you.

If someone other than you provides us with personal information about you that we did not ask for and we determine that we could have collected this information from you had we asked for it, we will notify you, as soon as practicable. This notice will be given unless to do so, would be in breach of an obligation of confidence. If we could not have collected this personal information, we will lawfully de-identify or destroy that personal information.

4. What kind of personal information does YUME Procurement collect?

The personal information we collect (including from the Website) includes information or an opinion about you, from which you are reasonably identifiable and may include (but is not limited to) your name, address, contact details, gender, occupation, company, and if relevant, financial information, including credit card information, banking details and income information. This personal information includes personal information:

· provided to us by you;

· provided to us by a third party, such as an organisation; or

· collected through the Website.

The Website, among other things, allows you to create an online account to become a customer, subscribe to newsletters and to submit feedback on certain articles. If you wish to create an account, subscribe to our newsletter, or submit a comment on an article on the Website, you must provide a name and email address for the purpose of identifying yourself, which assists the Website’s editorial and moderation process.

You can choose not to provide your personal information, or you may just want to deal with us anonymously or by using a pseudonym. If this happens, we may not be able to provide you with the product you asked for or give you the level of service you expect.

We do not collect your sensitive information (as defined in the Act, which includes information such as your racial background, religious or political beliefs or health information), except with your consent.

5. Cookies

The Website uses cookies and similar technologies to operate effectively, improve user experience and analyse website usage. Cookies are small data files stored on your device or browser that help us recognise returning users and understand how the Website is used. Cookies do not, by themselves, identify you personally.

Some cookies are essential for the operation of the Website, while others are used for analytics and performance purposes. These technologies allow YUME Procurement to understand how users interact with the Website, such as which pages are visited and how long users remain on particular pages. This information is used in an aggregated and anonymised form to improve our services and website functionality.

Where permitted by law, YUME Procurement may use aggregated and non-identifiable information derived from cookies to understand general user demographics and interests and to improve marketing, communications and service offerings. We do not use cookies to collect sensitive personal information.

You may configure your browser settings to refuse cookies, notify you when cookies are being uses, or delete existing cookies. Please note that disabling cookies may affect the functionality of certain parts of the Website. Instructions for managing cookies can be found on your browser’s help menu.

6. What if you do not want to provide personal information?

You are not under any obligation to provide your personal information to YUME Procurement. However, if we are unable to collect Personal Information we reasonably require, we may not be able to do business with you or the organisation with which you are connected. For example, you may not be able to access requested products or services or submit and have posted any comments submitted on news articles and the like.

We reserve the right to refuse to post comments submitted on our Website where false, incomplete, or misleading personal information is supplied.

7. How will YUME Procurement use personal information?

YUME Procurement will use your personal information, including as collected from the Website, for the purposes of identifying and directly contacting you as described in this Privacy Policy.

Your personal information may also be used in order to:

· help us identify, provide and improve the products, services and information you require;

· help us track financial data including spend data and purchase history from the customer and/or spend data from the supplier.

· inform you of YUME Procurement activities, events, facilities and services;

· provide you with news articles or other materials;

· research, develop and expand our facilities and services;

· gain an understanding of our customers’ and your needs to provide a better service in all its areas of activities;

· maintain and develop our internal systems and infrastructure including upgrading of these systems; and

· comply with applicable laws, insurance and reporting requirements; and

· manage our operations, procurement and order fulfillment processes.

Accordingly, YUME Procurement may use, or write to any email address supplied by you, including to confirm that the email address is genuine.

We will not otherwise use your personal information for any other purposes other than as set out in this Privacy Policy (or permitted or required by law) without your consent.

8. Direct Marketing

We may use personal information about you for the primary purpose of providing you with our services, and for other purposes for which you would reasonably expect us to use that information. This includes to:

· send you information about new developments, products, services and special offers by post, telephone or any form of electronic communication; and

· promote and market other services that we consider important or beneficial to our customers and you, including your and their not-for-profit status.

You authorise us to use any email address or other contact information you provide to us at any time for this purpose.

You have the right, at any time, to opt out of receiving any advertising or marketing material from us, by either following the “opt out” or “unsubscribe” instructions attached to our emails, marketing materials or otherwise by contacting us via our contact details located at the end of this Privacy Policy.

You agree and acknowledge that even if you opt out of receiving marketing material, we will still send you essential information that we are legally required to send you relating to the services we provide. Once you opt out of receiving marketing material from us, you agree and acknowledge that this removal from our distribution lists may take several business days after the date of your request to be removed.

9. Your access to personal information

You may request a copy of your personal information that YUME Procurement holds by contacting us at info@yumefood.com.au using your email address that you had supplied to us or via our contact details located at the end of this Privacy Policy. We may charge a reasonable fee for providing that information.

You may also contact us at any time to update us with any changes to your personal information or to request a correction of the records we hold about your personal information.

This will be subject to any exemptions allowed under the Act.

10. Will personal information be disclosed to anyone else?

We will not disclose personal information to any third party other than as set out in this Privacy Policy. YUME Procurement sometimes team up with third-party companies to offer products or

services to you by providing links to their websites (“Preferred Partner”). Please refer to the third-party companies’ websites for their Terms & Conditions, as well as their Privacy Policy for the ongoing management of your data.

Other than as stated in this policy, YUME Procurement will not, in the course of its operations, disclose personal information to any outside parties without your consent.

In certain circumstances, YUME Procurement may be compelled by law to disclose personal information to various authorities, such as where YUME Procurement is compelled to disclose the personal information by a warrant, to react to unlawful activity, serious misconduct, or to reduce or prevent a serious threat to life, health or safety.

YUME Procurement does not sell, rent or trade personal information (including as collected from the Website) to or with third parties.

11. Where is my data stored?

Information collected through this website is stored and processed using secure system operated by YUME Procurement and its third-party service providers.

The Website is hosted on third-party platforms that may utilise infrastructure located outside Australia. In addition, the YUME platform is primarily hosted on cloud infrastructure located in Australia, however some supporting services may operate on global infrastructure.

12. Accuracy of your information

We take reasonable steps to ensure that your personal information held by us is accurate, up-to-date, complete, relevant and not misleading. If you believe that any of your personal information is not accurate, up-to-date, complete and not misleading, please contact us and we will take all reasonable steps to correct it within a reasonable time.

13. How is personal information protected?

YUME Procurement takes reasonable steps to protect any personal information that it holds from misuse and loss. It also protects that information from unauthorised access, modification and disclosure.

YUME Procurement further protects the personal information by educating its employees and volunteers about this Privacy Policy and the handling of personal information. We have internal policies in place to manage access privileges, to ensure that only those who really need to can see your personal information.

YUME Procurement maintains appropriate technical and organisational security measures to protect information held in electronic systems. This includes the use of secure cloud service providers, access controls, network security measures and internal policies designed to prevent unauthorised access to systems.

Where systems are hosted using third-party cloud infrastructure, security is managed in accordance with the provider’s security standards and shared responsibility model. YUME Procurement also maintains appropriate data backup and recovery processes to reduce the risk of data loss in the event of system failures.

YUME Procurement has operational programs that oversee the management of personal information in accordance with this Privacy Policy and the Act.

If we no longer need your personal information, unless we are required under Australian law or a court or tribunal order to retain it, we will take reasonable steps to destroy or de-identify your personal information, in accordance with our document and information retention policy.

Notwithstanding the reasonable steps taken to keep information secure, breaches may occur. In the event of a security incident, we have in place procedures to promptly investigate the incident and determine if there has been a data breach involving personal information, and if so, to assess if it is a breach that would require notification. If it is, we will notify affected parties in accordance with Act requirements.

If you reasonably believe that there has been unauthorised use or disclosure of your personal information, please contact us.

14. Changes to this Privacy Policy

YUME Procurement may change this Privacy Policy from time to time to reflect legislative changes or changes to our personal information management practices. Any changes take effect by being published on the Website and your continued use of our services, the Website or the provision of further personal information is deemed acceptance of the Privacy Policy. Please periodically review the Privacy Policy for any changes.

15. More information

If you have any questions regarding this Privacy Policy or would like more information about the way YUME Procurement manages personal information, or if you wish to make a complaint about how YUME Procurement has handled personal information about you, please contact our Privacy Officer, using the following contact details:

Level 10, 440 Collins Street, Melbourne VIC 3000

TELEPHONE: (03) 9810 8623

email: info@yumefood.com.au

If you make a complaint about privacy, we will acknowledge receipt of your complaint and try to investigate and respond to you within 30 days. If you are unhappy with the outcome, you can lodge a complaint with the Office of the Australian Information Commissioner.

For further information about privacy issues and the protection of privacy, please visit the Office of the Australian Information Commissioner’s website at http://www.oaic.gov.au.

16. How current is our Privacy Policy?

This Privacy Policy was last updated in February 2026.